IT operations management represent all the tools needed to manage the provisioning, capacity, performance and availability of the computing, networking and application environment of a business. Yoku Solution specialise in assisting businesses to optimize their IT operations.
Yoku Solutions specialise in setting up the technology infrastructure for new businesses, offices and projects from scratch. We work with you to understand your business needs to design, build and implement your entire network and IT operations, including:
Yoku Solutions will work with you to review your current operations and develop a plan to optimize your systems and processes resulting in increased performance, best practice procedures and cost savings.
Is your Service Desk meeting its KPI's? If not then this could be a result of poor document processes and procedures, the lack of a useable knowledge library or even Service Desk software that does not meet the business need. We can assist you to review these issues and provide a plan to optimize your Service Desk.
When things go wrong are you able to quickly and accurately review your network to identify the problem? Real time monitoring of your IT environment can proactively provide instant alerts on threshold breaches and outages to allow you to prevent or quickly rectify. With so many monitoring tools on the market Yoku Solutions will look at your specific requirements and find the best solution for your business.
Do you have a patch management plan? Do you know how up to date your systems and applications are? We work with you to understand your risk appetite and provide you advice on any potential issues around patch management and can recommend and implement the most appropriate patch management tools.
System failures or massive data losses have the potential to cripple a business. It is vital that businesses have the appropriate plans, tools and systems in place to protect them from these catastrophic events. We assist businesses to: